Review: Panasonic EP-30003 TU Massage Chair
This is a review of the Panasonic EP 30003 Real Pro Ultra massage chair. Our system of massage chair review is based on 5 categories. We give each category equal weight of up to 20 points. We add them all up to give a possible score of 100 points. This systematic approach helps guide users by giving apples to apples comparisons of different massage chairs and manufacturers. Let us take an in-depth look at the midrange model EP 30003 Real Pro Ultra by Panasonic.
Warranty & Customer Service: How good is the warranty of a given chair? Do you have to buy an extended warranty? How well does the manufacturer back their product? Panasonic gives you 1 year labor and 3 year parts. Service is obtained through your retailer or via national service centers. Obviously service varies substantially based on the retailer where it was purchased. Panasonic also builds in an machine hour counter. This enables Panasonic to provide 1,000 hours of warranty coverage. Once the counter hits 1,000 hours, then the warranty ends. To match other manufacturers, you may want to purchase an extended warranty. We give a rating of 16 in this category.
Comfort & Ergonomics: The comfort and fit of any chair is important for the use. Panasonic usually makes it chairs pretty ergonomic. The Real Pro Ultra is no exception. The back pad is comfortable and plush. The head pillow can be adjusted to fit different heights of users. The arm rests are padded and are fairly wide. The footrest does not extend, so this can be problematic for taller users. Taller users would have to bend their knees to get a foot massage or extend the footrest horizontal to and put their legs through. Our rating in this category is 17.
Ease of Use: With more and more features, options and choices being offered in massage chairs, ease of use is important. Some remote controls are clustered with a mind boggling array of controls. The problem is to learn all these options. The top manufacturers design controls and adjustments to be intuitive and easy to understand and use. Panasonic has vast experience with electronics and uses that to keep its controls simple and intuitive. The control is well designed and the descriptions accurate to keep learning fast. We rate it an 18 for this category.
Key Features: The key features for the EP 30003 is the Junetsu massage and the reflexology foot massage. Panasonic has developed an ultra fine kneading technique. Junetsu uses one-second circular thumb-like movements. This helps to loosen knotted or tight muscles. The circular motion penetrates down through the muscle tissue. The foot reflexology massage reflexology nodules built into the foot wells of the foot rest. An air compression system is used to gently squeeze the feet. The reflexology nodules then push up into the pressure points in the feet. The reflexology massage helps to relieve tension throughout the entire body helping you to relax. Our rating of the Panasonic EP30003 TU in this category is an 18.
Massage Therapy: The Panasonic Real Pro Ultra is equipped with customizable self-programs, 5-minute quick refresher massage and 4 other massage programs. The 4 other programs include shiatsu, deep, Swedish and stretch. The lower body air massage includes 14 airbags for calf and foot coverage. The Junetsu or ultra fine kneading is a new feature by Panasonic which is also in this massage recliner. The back rollers give you 132 square inches of coverage. Manual controls include tapping, kneading, rolling and combination. For the price range, the massage therapy is pretty thorough. The ultra fine kneading is a great addition for this price point. Our rating in this category is 19.
What is the overall rating for the Panasonic Real Pro Ultra EP30003 TU? Adding up our scores, we rate the Panasonic EP30003 TU as an 88/100. The best feature is the Junetsu ultra fine kneading massage. Panasonic developed this for its higher end chairs and was able to integrate into the EP 30003 at a much lower price point. The remote control also has the voice guidance system which is nice for new users. The warranty for the Real Pro Ultra is about average. You may want to investigate extended warranties for additional protection. Some taller users may find the chair too small, but try it to be sure. The massage chair is solid and reliable with some good technology for the price point. If you are looking at massage chair recliners in this range, you should check this one out.
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